What We Do

Business Process Outsourcing

Radikari offers comprehensive Business Process Outsourcing solutions that streamline your operations, enhance efficiency, and drive growth, allowing you to focus on your core business.
Inbound Voice
& Digital Contact Center
Delivering exceptional customer support through our advanced inbound voice and digital contact center services.
Tele-Outbound Services
Maximizing outreach & engagement through targeted tele-outbound campaigns tailored to your business goals.

KYC/KYB Verification Process
Ensuring compliance, accuracy, and security with our comprehensive KYC/KYB verification process tailored for your needs.

Revenue Generator
& Conservation
Enhancing revenue streams and ensuring customer retention with our specialized revenue generation and conservation strategies.
Customer Experience
Elevating customer satisfaction and loyalty through our customer experience management services.

What We Do

Manpower Process Outsourcing

Radikari provides expert Manpower Outsourcing solutions, delivering skilled talent and efficient HR management, enabling your business to focus on strategic goals while we handle your workforce needs.
Taskforce Management Service
Maximize your business potential
with our HR supply solutions, including employee recruitment and expert personnel management.
HR Management Service
Transform HR management
into a strategic asset, enhancing focus on business development and operational efficiency.
Talent Development Program
Elevate employee skills and career growth with our targeted development programs, driving retention and success.

Bring them together and you overcome the ordinary. See what we do

LET'S START

Partner with Radikari for Your Business Success

Established in 2014, PT Rajawali Berdikari Indonesia, known as Radikari, has grown rapidly to become an expert in Digital Channel Management. With a strong presence across Indonesia, Radikari specializes in contact center services, customer service, business support, and software development, particularly for contact centers.

2500

+
Dedicated Employees
With a robust team across Indonesia, Radikari is fully equipped to handle your business's needs.

900

+
Contact Center Seats
Radikari manages more than 900 contact center seats across six locations, optimizing customer interactions for our clients.

50

+
Awards Winning & Partners Worldwide
We proudly serve over 50 clients, delivering customized solutions that drive success and growth.
ABOUT US

Staying Ahead
with Advanced
AI Solutions

At Radikari, we recognize the transformative power of Artificial Intelligence (AI) in modern business. We are committed to integrating AI technologies into our services to deliver cutting-edge solutions that enhance efficiency, customer experience, & business growth.
  • AI-Powered Contact Centers

    Leveraging AI to enhance our contact center operations, we deliver smarter, faster, and more personalized customer interactions.

  • Intelligent Automation for Business Processes

    Our AI-driven automation solutions streamline business processes, reducing operational costs and improving productivity.

  • Preserving Humanity in an AI-Driven World

    Even as we innovate with AI, we ensure that human empathy and values remain central to our interactions and solutions.

EXPERT PEOPLE

Meet the Leaders Who Drive Our Success

Each member of our directors brings a wealth of experience, expertise, and a forward-thinking approach that guides
our company towards continuous growth and innovation.

FEATURES

Our Key Features, The Pillars of Your Success

Radikari’s key features represent the core strengths that set us apart in the industry.
Each feature is meticulously designed to address the unique needs of our clients, providing innovative solutions
that drive business growth, enhance efficiency, and ensure long-term success.
Our expertise
All-in-One Contact Center
Radikari offers a full range of contact center services, ensuring exceptional customer engagement and support.
Our expertise
E2E BPO Solution
Providing end-to-end Business Process Outsourcing (BPO) services, covering every aspect of business operations for seamless execution.
Our expertise
Advanced AI Integration
Incorporating cutting-edge AI technologies to optimize business processes, improve efficiency, and deliver personalized customer experiences.
Our expertise
Scale & Scalability
Offering scalable solutions that grow with your business, ensuring the ability to meet increasing demands without compromising quality.
Our expertise
Custom Software Development
Specialized in developing and maintaining software solutions tailored to the unique needs of contact centers and business operations.
Our expertise
Diverse Experience
Extensive experience across various industries, providing insights and strategies that drive success and cater to specific industry challenges.
Our expertise
Large Talent Pool
If you’re ready to increase traffic to your website, it’s time to partner with an agency that knows how to accomplish.
Our expertise
Financial Stability
A strong financial foundation ensuring reliability, long-term partnerships, and peace of mind for clients in every collaboration.

Streamline customer service with AI-Powered contact center solutions

OUR RECENT POSTS

Check Our Latest
News & Job Vacancy

Stay updated with Radikari’s latest news and job vacancies. Check out our blog for insights, company updates, and exciting career opportunities.

Let’s Collaborate!

Get in touch with us!

Please complete the form below to request a quote, and we’ll get in touch with you shortly. Alternatively, you can call us (+62) 2139-700-199 and our specialists will provide the necessary help!

Corporate Headquarters
The H Tower - 16th floor
Jl. Rasuna Said Kav. 20 Karet Kuningan, Setiabudi
Kota Jakarta Selatan
DKI Jakarta 12940
Business Phone
(+62) 2139-700-199

General Inquiries
cs.support@radikari.id sales@radikari.co.id




Operating Hours
Mon-Fri: 08:00-17:00
Sat-Sun: Off

Any Inquiries?

TESTIMONIALS

List of Our Clients

Explore the diverse range of clients who trust Radikari. Our partnerships reflect our dedication to delivering high-quality services and driving meaningful results for businesses across industries.
Envisioning A "Brave" Dominance
On Mission for Growth & Innovation
Beyond Expectation
Reliable Partnership
Accuracy in Execution
Visionary Innovation
Empathetic Collaboration
BRAVE
Developing Leaders & High-Performance Creative Teams
Developing Leaders & High-Performance Creative Teams