Glossary

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  • September 22, 2025
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Value Realization Services

Consulting and support services that help organizations identify, measure, and capture value from their technology and business investments.

  • September 22, 2025
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Videoconferencing

A communication method using video and audio links between people in different locations.

  • September 22, 2025
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Viral

Describes media content—like videos or ads—that spread rapidly across the internet.

  • September 22, 2025
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Social Listening

Monitoring social media for mentions of your brand to gather insights and respond effectively.

  • September 22, 2025
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TSF

See: Telephone Service Factor.

  • September 22, 2025
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Source Data

Raw information collected from various inputs or systems before it is processed or analyzed. It serves as the foundation for reporting, decision-making, and generating insights in business operations.

  • September 22, 2025
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TTS (Text-to-Speech)

Technology that converts written text into spoken voice output.

  • September 22, 2025
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Turnover Rate

The percentage of employees who leave an organization within a specific period, often used to measure workforce stability and retention.