Intelligent Outsourcing, Humanized.
We blend AI-powered efficiency with irreplaceable human expertise to solve your most complex operational challenges and enhance your customer experience.
Trusted by industry leaders in Indonesia
Solutions for Your Core Business Challenges
We structure our expertise around the problems that matter most to your C-Suite.
Enhance Customer Experience
Create seamless, personalized journeys and improve CSAT & NPS with our Omni-Engine and AI-augmented agents.
Learn More →Optimize Operational Efficiency
Deliver tangible ROI through cost savings and process optimization with our Hyper-Automated Shared Services.
Learn More →Mitigate Risk & Compliance
Rely on our fortress-grade security, ISO 27001 certification, and deep expertise in PDP Law, HIPAA, and PCI-DSS.
Learn More →Tailored Expertise for Your Industry
We provide specialized solutions built on deep vertical knowledge to address your unique challenges.
Healthcare & Wellness
Logistics & Supply Chain
BFSI & FinTech
Retail & E-Commerce
Telecommunications
More Than a Vendor, We’re Your Partner
Our consultative approach means we dive deep to understand your business before we ever propose a solution. We combine the power of our proprietary technology with the strategic insight of our CX experts to deliver results that go beyond the SLA.
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Consultative Approach
We diagnose before we prescribe, ensuring solutions are perfectly tailored.
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Expert Talent
Our “Mindpower” model focuses on high-caliber, AI-augmented professionals.
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Proven Security
Unwavering commitment to data protection with ISO 27001 and industry-specific compliance.
From Our Resource Center
Insights and expertise to help you navigate the future of business operations.
A Plain-English Guide to Indonesia’s PDP Law
Understand your obligations as a data controller and processor under the latest regulations.
Read Article →Calculating and Improving First Call Resolution (FCR)
Learn the formula and strategies to boost this critical customer satisfaction metric.
Read Article →KPO vs. BPO: The Evolution to “Mindpower”
Discover how knowledge process outsourcing delivers higher value than traditional models.
Read Article →Ready to Transform Your Operations?
Let’s have a conversation. Our strategists are ready to understand your challenges and explore how a partnership with Radikari can drive real business results.
